Question 1

How quickly will I receive my products after making a purchase on Mr. Flats?

Accepted Answer

At Mr. Flats, products are delivered immediately to the email address provided during checkout. Please check your spam or junk folder if you don't see the email. For assistance, our customer support team is ready to help.

Question 2

Can I edit the files provided by Mr. Flats using Adobe Illustrator?

Accepted Answer

Yes! Files from Mr. Flats are fully editable in Adobe Illustrator, allowing you to customize design elements to match your brand's guidelines.

Question 3

What file formats will I receive upon making a purchase at Mr. Flats?

Accepted Answer

At Mr. Flats we ensure that you have versatile and high-quality file formats for your design needs. Whenever you make a purchase, you will receive the following files:

- An .ai file compatible with the latest version of Adobe Illustrator, ensuring you can make precise and professional edits. 
- An .eps file, which can be used with any version of Adobe Illustrator or other vector-based programs, giving you flexibility across different software. 
- A .pdf file, perfect for easy sharing and printing, while maintaining high quality and resolution. 
- A .jpg file, providing a widely-accepted format that is useful for web and digital uses.

These comprehensive file types ensure that you have everything needed to use your purchased designs effectively, regardless of your specific needs or preferred software.

Question 4

What specialized services are offer through Mr. Flats and MyPatternMaker.com to support fashion designers and brands?

Accepted Answer

Mr. Flats offers Flat Sketching, Print Design, Design Assistance, Patternmaking, Tech packs, Grading and many more, through Mr.Flats and/or MyPatternMaker.com
Visit the Hire / Contact section on our website for more details.

FAQs